Our strategic plan for 2021 - 2024
- Provide high quality legal and allied services on a fair and equal basis, with a focus on people who are disadvantaged and vulnerable.
- Promote the legal rights of people living in our community, particularly those in our priority client groups.
- Be responsive to community need in providing allied services to our clients.
- Use evidence-based research to identify our priority client groups and target their legal needs.
- Ensure we can effectively demonstrate our performance and impact.
- Develop and strengthen partnerships and collaborations to meet the needs of our community.
- Collaborate and partner with legal and community service providers to access and support our priority client groups.
- Maintain and strengthen our ongoing partnership with the University of Central Queensland
- Identify and grow further partnerships and collaborations to better meet our goals.
- Enhance organisational sustainability including our people, financial and technological resources.
- Diversify funding sources and increase financial independence.
- Further develop the use of technology to better meet our goals.
- Provide a safe and supportive work environment for our staff and volunteers.
- Help people address their legal problems through community legal education, advocacy, law reform and promotional activities.
- Initiate and contribute to effective advocacy and law reform activities on issues affecting our community.
- Provide education to members of our priority client groups to help prevent legal and social issues arising.
- Engage in promotional and community activities to ensure that our priority client groups know we are here to help.